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Business Writing
Change Management
Communications
Computer Applications
Customer Service
Management/Leadership
Myers-Briggs Type Indicator
Neurolinguistic Programming (NLP)
Outcome Measurement
Performance Management
Public Speaking
Rhetoric
SFA/CRM
Stress and Anger Management
Supervision
Teambuilding
Barbara Evers has close to twenty years experience in training with an emphasis in Work Force and Personal Career Development. Her industry experience spans the corporate, non-profit, and government arenas, and she excels in instructional design, professional development, and training management and facilitation. From intensive Sales Force Automation/Customer Relationship Management (SFA/CRM) training to Communication and Leadership skills, Barbara focuses on the needs for each level of your organization. Her classroom management techniques ensure an enjoyable, friendly atmosphere for all participants.
Industry Experience
Accounting, Banking, Call/Contact Centers, Computer Services, Credit and Mortgage Lenders, Engineering, Hospitality, Human Services, Government, Insurance, Manufacturing, Medical, Non-profit, Pharmaceutical, Printing, Retail, Utilities, and Warehousing.
